AML & KYC Policy

Our commitment to security, compliance, and responsible gaming

Introduction

KhelKaro casino is committed to maintaining the highest standards of Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance. This policy outlines our procedures for preventing money laundering, terrorist financing, and other illegal activities on our platform.

As a licensed and regulated online casino, we are required to verify the identity of our players and monitor transactions for suspicious activity. These measures protect both our players and our business, ensuring a safe and secure gaming environment.

🔍 Know Your Customer (KYC) Policy

What is KYC?

KYC (Know Your Customer) is the process of verifying the identity of our players. This involves collecting and verifying personal information and documentation to ensure that you are who you claim to be.

Why We Need KYC Verification

KYC verification is essential for:

  • Preventing identity theft and fraud
  • Ensuring players meet legal age requirements (18+)
  • Complying with international gambling regulations
  • Preventing money laundering and terrorist financing
  • Protecting player accounts from unauthorized access
  • Meeting our licensing obligations

When KYC Verification is Required

You will be asked to complete KYC verification when:

  • Making your first withdrawal from KhelKaro casino
  • Your cumulative deposits exceed €2,000 (or equivalent)
  • We detect unusual or suspicious account activity
  • You claim large bonuses or win significant amounts
  • Required by our internal risk assessment procedures
  • Mandated by our licensing authority

Required Documents

To complete KYC verification at Khel Karo, you will need to provide:

1. Proof of Identity

One of the following documents showing your full name, date of birth, and photograph:

  • Passport (any nationality)
  • National ID card (Aadhaar Card for Indian players)
  • Driver's license
  • Government-issued photo ID

2. Proof of Address

A document issued within the last 3 months showing your full name and current address:

  • Utility bill (electricity, water, gas)
  • Bank statement
  • Credit card statement
  • Tax assessment document
  • Government correspondence
  • Residence certificate

3. Proof of Payment Method

Documentation for the payment method used:

  • Credit/Debit Cards: Photo of card showing first 6 and last 4 digits (middle digits can be hidden)
  • E-Wallets: Screenshot showing account holder name and account number
  • Bank Transfer: Bank statement showing account details
  • Cryptocurrency: Wallet ownership verification may be required

How to Submit KYC Documents

  1. Log in to your KhelKaro account
  2. Navigate to "Account" or "Profile" section
  3. Click on "Verification" or "KYC Documents"
  4. Upload clear, color copies of your documents
  5. Submit for review

Alternatively, you can email your documents to [email protected] with your username and "KYC Verification" in the subject line.

Document Requirements

  • Documents must be valid (not expired)
  • All four corners of documents must be visible
  • Information must be clearly legible
  • Color copies or scans preferred
  • Accepted formats: JPG, PNG, PDF
  • Maximum file size: 10MB per document
  • Selfies or photos holding ID may be requested for additional verification

Verification Timeline

Our compliance team reviews KYC documents within:

  • Standard verification: 24-48 hours
  • Complex cases: Up to 5 business days
  • Additional documents requested: 24 hours after submission

You'll receive email notification once your account is verified. If documents are rejected, we'll explain what's needed.

🛡️ Anti-Money Laundering (AML) Policy

What is AML?

Anti-Money Laundering (AML) refers to the laws, regulations, and procedures designed to prevent criminals from disguising illegally obtained funds as legitimate income. KhelKaro takes AML compliance very seriously.

Our AML Commitment

Khel Karo online casino is committed to:

  • Preventing the use of our platform for money laundering
  • Detecting and reporting suspicious transactions
  • Cooperating with law enforcement and regulatory authorities
  • Training our staff on AML procedures
  • Maintaining detailed transaction records
  • Implementing risk-based customer due diligence

Transaction Monitoring

We continuously monitor all transactions for suspicious activity including:

  • Unusually large deposits or withdrawals
  • Multiple deposits from different sources
  • Rapid deposits and withdrawals with minimal gameplay
  • Suspicious betting patterns
  • Use of payment methods inconsistent with player profile
  • Requests to withdraw to different payment methods

Source of Funds Verification

In certain cases, we may request additional documentation to verify the source of your funds:

  • Salary slips or employment contracts
  • Business ownership documents
  • Tax returns or financial statements
  • Inheritance documents
  • Sale of property or assets documentation
  • Bank statements showing regular income

Suspicious Activity Reporting

If we identify suspicious activity, we are legally obligated to:

  • Report to relevant authorities
  • Freeze the account pending investigation
  • Conduct enhanced due diligence
  • Cooperate with law enforcement
  • Maintain confidentiality about the investigation

Politically Exposed Persons (PEPs)

Enhanced due diligence applies to Politically Exposed Persons - individuals who hold or have held prominent public positions. PEPs must undergo additional verification and monitoring.

💳 Payment Policy

Deposit Rules

  • You must deposit using payment methods registered in your own name
  • Third-party deposits are strictly prohibited
  • We reserve the right to verify payment method ownership
  • Deposits from unverified sources may be returned

Withdrawal Rules

  • Withdrawals must be made to the same payment method used for deposit when possible
  • KYC verification must be completed before first withdrawal
  • Withdrawals to third parties are not permitted
  • We may request additional verification for large withdrawals
  • Minimum play-through of 1x deposit amount required

Wagering Requirements

To prevent money laundering, all deposits must be wagered at least once before withdrawal. This applies even if you don't claim a bonus. KhelKaro slots and casino games contribute 100% to this requirement.

🔒 Data Protection & Privacy

How We Use Your Information

Information collected during KYC is used exclusively for:

  • Identity verification
  • Age verification
  • Fraud prevention
  • AML compliance
  • Regulatory reporting
  • Account security

Data Security

Your personal information and documents are protected by:

  • 256-bit SSL encryption
  • Secure server infrastructure
  • Limited staff access (need-to-know basis)
  • Regular security audits
  • Compliance with GDPR and data protection laws

Data Retention

We retain KYC documents and transaction records for a minimum of 5 years as required by our gaming license. After this period, data is securely deleted unless retention is required by law or ongoing investigations.

Your Rights

Under data protection laws, you have the right to:

  • Access your personal data
  • Request corrections to inaccurate data
  • Request data deletion (subject to legal retention requirements)
  • Object to data processing
  • Receive a copy of your data

⚠️ Consequences of Non-Compliance

Failure to Provide KYC Documents

If you fail to complete KYC verification when requested:

  • Your account may be restricted
  • Withdrawals will be suspended
  • Bonuses and promotions may be forfeited
  • Your account may be closed
  • Funds may be held pending verification

Fraudulent Documentation

Providing false or fraudulent documents will result in:

  • Immediate account closure
  • Forfeiture of all funds and winnings
  • Reporting to relevant authorities
  • Permanent ban from KhelKaro
  • Blacklisting across partner casinos
  • Potential legal action

📞 Questions About AML/KYC?

If you have any questions about our AML/KYC policy or need assistance with verification:

  • Email: [email protected]
  • Phone: +91-800-555-0100
  • Live Chat: Available 24/7 on our website

Our compliance team is available to guide you through the verification process and answer any concerns about document submission.

Policy Updates

This AML/KYC policy may be updated periodically to reflect changes in regulations or our procedures. We will notify players of significant changes via email or website announcement. Continued use of KhelKaro casino after policy updates constitutes acceptance of the revised policy.

Last Updated: October 13, 2025

Version: 2.0